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We read 2,868 public reviews across 139 vet practices (1 January 2026 – 13 August 2026) to find out how the busiest, best-loved practices in your market are winning new clients. Several practices in this market have already unlocked the full report. This shows you who’s earning their trust, what turns a visit into a loyal client, and exactly where you can win clients from them.

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Preview of the Vets in West Yorkshire market intelligence report
YOUR COMPETITION IS ALREADY AHEAD - £100 OFF WITH CODE VETWYFIRST10 - ONLY 10 SPOTS, NO TIME LIMIT

The commercial problem

87.4% five-star. But the practices reading this report are already pulling ahead.

Several practices in this market have already unlocked the full report and started acting on it - fixing the exact things that turn a five-star visit into a one-star review. Every week you wait is a week they’re closing the gap on you. This report turns 2,868 local reviews into decisions you can actually use.

Decision 01

Know exactly where you stand against every competitor

Compare your rating, review volume, consistency and sentiment against every practice competing for the same West Yorkshire clients - not just star ratings in isolation.

Use it to: spot who’s quietly losing ground, and where there’s an opening to win their clients.

Decision 02

Find the words that actually earn trust

See the phrases, experiences and emotions clients reach for when they’d recommend a practice to a friend - and the ones that signal they wouldn’t.

Use it to: sharpen your reception scripts, your Google Business profile, and what you say on a difficult call.

Decision 03

Fix the thing sending clients to a second opinion

Missed or disputed diagnoses are the single biggest reason owners walk - even after visiting a well-reviewed practice. The report shows exactly where that trust breaks down, and who’s getting it right.

Use it to: systemise triage, updates and complaint handling before a review becomes public.

Bottom line

Happy clients are recommending freely - and a handful of practices are capturing nearly all of that free word-of-mouth.

That’s referrals, repeat bookings and higher prices going to a few names - while everyone else fights over scraps and price. The report shows you exactly how to become one of those names.

+84Range −100 to +100
2,868
Reviews analysed
in the selected window
139
Competitors in your market
~20.6 reviews per business
4.63
Average rating
87.4% five-star · 7.1% one-star
+84
Client happiness score
2,247 happy clients vs 186 unhappy ones

The Leaders

Five businesses are running the market. The report tells you which.

Five practices in this market take 23% of every review a client leaves - and reviews are exactly what new clients check before they book. The other 134 are splitting what’s left. You can see their ratings and volume. You cannot see who they are.

23%
of all reviews in Vets in West Yorkshire belong to just five practices - the five picking up most of the new clients.
  1. No. 01 Locked 4.98★·198 reviews
  2. No. 02 Locked 4.82★·148 reviews
  3. No. 03 Locked 4.99★·96 reviews
  4. No. 04 Locked 4.58★·122 reviews
  5. No. 05 Locked 4.79★·85 reviews
Plus rising challengers, polarising stars, and at-risk competitors

The competitive map

Reliable leaders. Polarising stars. And the dot worth finding.

Every practice competing for the same clients as you is one of the dots below. The further right, the higher their rating. The higher up, the more consistently they deliver it. The report names every dot - so you know exactly who you’re up against, and where you could out-position them.

Consistently Mediocre Reliable Leaders Volatile & Weak Polarising Stars Average rating → ↑ Consistency of reviews

Key Highlights

The things you would actually want to know before tomorrow.

Each one came out of the same reviews you just scrolled past. Together they show you exactly where the trust is being built in this market - and where it’s being lost.

No. 01
The top practice alone has 198 reviews against a market median of just 12. Worth knowing which.
Named & ranked Locked
No. 02
The highest-rated business with real review volume - usually not who you would guess.
Named & ranked Locked
No. 03
The phrase five-star customers reach for first when they describe what got them.
Named with evidence Locked
No. 04
The complaint that sends owners looking for a second opinion - even after visiting a five-star practice.
Named with evidence Locked
No. 05
The market leader who is quietly losing ground - and probably has not noticed yet.
Mapped & explained Locked
No. 06
What the typical customer here actually says when a friend asks for a recommendation.
Verbatim, in full Locked
And the forty smaller ones we did not put on the page

What they keep saying

The words customers reach for, over and over.

Some of these phrases tell you what customers love. Others tell you what they have learned to put up with. We are showing you three. The other three are the exact words to put in your own marketing.

Positive
explained everything
Signals reassurance when owners are anxious about diagnosis, surgery or medication.
Negative
second opinion
Often used after owners feel symptoms were missed elsewhere.
Positive
same day appointment
A key driver of loyalty when pets become suddenly unwell.
Negative
Locked
Long waits without updates are a recurring irritation.
Positive
Locked
Owners strongly value calm handling and low-stress appointment arrangements.
Positive
Locked
Transparent estimates reduce anxiety around surgery, referrals and emergency treatment.

Why clients choose one vet over another

Stars tell you the score. This tells you what to put in your ad copy.

These are the exact feelings winning practices trigger in their clients - and the ones worth building your whole pitch around.

What you actually get

Five sections. Built to show you where the trust is.

Every section names practices, lays out the numbers, and ends with the move that wins you more clients. It is in your inbox the moment your card clears.

  1. Executive summary & market structure
    Who’s winning the most clients, by how much, and whether the market is a few giants or wide open. A short briefing on who’s earning the trust, why clients pick them, and where you could take share from them.
    Who’s winning the trust How fresh their reviews are The headline in plain English
  2. What turns clients into loyal clients
    How happy clients really are, week by week, plus the named reasons they book (and rebook) and the named reasons they walk - broken down by exactly what they’re judging you on: pricing, communication, care, and more.
    Happiness over time What wins and loses clients What to put in your marketing
  3. Know who’s calling before they call
    A composite picture of your typical client - who they are, how they decide, what puts them off, what they’re trying to achieve - plus their own answers to the questions you wish you could ask them. Including whether they’d actually recommend this market to a friend, and why.
    Who they are In their own words Would they recommend you
  4. Where you rank against every competitor
    Every business competing for the same clients as you, mapped and named - who’s reliably winning trust, who’s at risk of losing it, and who’s quietly building a strong reputation without the volume yet. The full ranking, no redactions.
    Who you’re up against Where each competitor stands Every business’s numbers
  5. Your plan to win more clients
    A clear-eyed read on your strengths and the openings in this market, grounded in the review evidence - then a prioritised list of moves ranked by payoff and urgency, with concrete actions, timelines and how you’ll know it’s working.
    Strengths & openings What to do first Actions that pay off

How this grows your client base

Reports don’t win clients. Acting on them does.

Here’s what practices in this market actually do with the report once they have it - and why it moves the needle on new clients, not just review scores.

Benefit 01

Show up ahead in the comparison clients are already making

Most new clients check reviews before they book. Knowing exactly where you rank on rating, volume and consistency - not just guessing - tells you what to fix to move up that comparison before they choose someone else.

Benefit 02

Stop losing clients to a fixable trust gap

Missed or disputed diagnoses are the biggest reason owners seek a second opinion - even after visiting a well-reviewed practice. Fixing that one gap is one of the highest-leverage ways to convert more enquiries into booked clients.

Benefit 03

Turn a stressful visit into a client who refers you

Same-day access and calm, clear communication are where this market’s strongest word-of-mouth gets built. The report shows exactly what turns a worried owner into a client who comes back - and recommends you to others.

Benefit 04

Put language in your marketing that’s already proven to convert

Every phrase in this report is pulled from real client reviews across the market - tested language you can put straight into your Google profile, website and reception scripts, not copy you’re guessing at.

The Proprietary Method
The Review Census

The Review Census

Most review analysis reads a handful of reviews and calls it a trend. The Review Census reads every public review for every practice in the market, so the figures describe the whole market, not a slice of it.

01 · Complete

Every review, every practice

2,868 reviews across all 139 West Yorkshire vet practices. Nothing sampled, nothing cherry-picked.

02 · Comparative

Measured against the market

Every figure is placed against the market median, so a rating means something relative to the practices next door.

03 · Multi-signal

Beyond the star rating

Rating, sentiment, emotion, phrase frequency and consistency, read together, not a single blended average.

Read the full method

One report, one price

Everything you need to win more clients, not just the preview.

One-off report
£250
Pays for itself with one extra client.
Use code VETWYFIRST10 at checkout for £100 off - £150. Limited to the first 10 purchases - no time limit, but once they’re gone, they’re gone.
  • See exactly who’s winning the trust - every competitor named
  • Five sections, ~30 pages, all evidence-backed - no guesswork
  • What’s winning them loyal clients, and what’s costing them trust
  • Know your client before they call - in their own words
  • A step-by-step plan to win more clients, ranked by payoff
  • Yours to keep - check your position any time, from any browser

48-hour money-back guarantee - not useful? Email us and we’ll refund you.

Secure Stripe checkout · Delivered in minutes · Yours to keep

Questions before buying

What practice owners usually want to know.

Does the report name individual practices?

Yes. The full report names all 139 businesses in the analysis and shows their rating, review volume, sentiment and competitive position.

Is this based on surveys, or public reviews?

Public reviews. It’s based on 2,868 public Google reviews across 139 vet practices in West Yorkshire, posted between 1 January and 13 August 2026.

Is it useful if my practice isn’t in the report?

Yes. You still get a detailed read on what local clients expect, how competitors are performing, the complaints that keep recurring, and where the openings are.

Is this a subscription?

No. £250 is a one-off payment for this specific West Yorkshire report - no recurring charge.

How quickly can I get it?

Straight after checkout via Stripe. It’s password-protected and opens in any browser, on any device.

Your competitors already know. The names are one click away.

The leaderboard, what’s winning them loyal clients, the named competitors, their clients’ exact words, and the plan to win more of the trust - all unlocked the moment your card clears. Backed by a 48-hour money-back guarantee.